User Testing Expert.

Looking for someone you can trust to test your project with real users?

I design, deliver and analyse bespoke, in-depth user testing for people like you.

  • Learn what's working well, what isn't and why.
  • Make informed design decisions.
  • Reduce risk and be more successful.
Remote user testing

Start-ups, SMEs and FTSE 100 Businesses Trust Userfy


I'm Phil; great to meet you!

"Userfy has been working week in, week out since 2016 to research, test, refine and optimise digital experiences. Whether at the idea, prototype or live solution stage, I will help you deeply understand your users and identify, diagnose and eliminate UX issues that would otherwise negatively impact your customer acquisition rates, conversions and sales.

Please give me a shout anytime!"

Phil Randall — Userfy Owner


More about me ->

User Researcher
CXL Institute Certification in Digital Psychology and Persuasion

Certified in Digital Psychology and Persuasion

IDEO Trained in Design Thinking by IDEO Certification

Trained in Design Thinking by IDEO

Baymard Certification

Baymard Certified SaaS & eCommerce UX Pro

Remote user testing

We won’t let fixable UX issues lose you customers and money

Our work increases

the key metrics you depend upon



Conversion Rates

Customer Acquisition

Online Sales








User Satisfaction

User Engagement

User Loyalty

Make evidence-based decisions

"The improvements that we made as a result of working with Userfy undoubtedly contributed to the success of the new website."

Head of Digital

Optimise your user journeys

"Not only did Userfy inform the redesign of core customer journeys, but they were also a catalyst for us to re-evaluate our customer experience design principles."

Chief Customer Officer

Gain invaluable design insights

"It is very easy not to find time or budget to do such an exercise, but the work we did with Userfy was invaluable."

Improvements Manager

Our services include moderated, in-depth, remote user testing, affordable, efficient unmoderated user testing and SaaSperience, a specialist service for gathering meaningful user feedback throughout the critical first month of their experience.

Please get in touch!

Contact me anytime for a completely no-obligation discussion. Even if we don't work together, I'd be delighted to help where I can.

Userfy (verb)

/ˈuserfʌɪ /

To design an optimised digital experience using user insights and behavioural science.

To discuss how our in-depth user testing could help you

Contact Phil Randall (Founder)

Contact Us

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