User research and testing experience you can trust.

Expert-led user research and testing.

For the last six years, I have been designing, delivering and analysing tailored qualitative user research and testing for start-ups, SMEs and FTSE 100s.

  • Make informed design decisions.
  • Learn what's working well, what isn't and why.
  • Reduce risk and be more successful.

Working with start-ups, SMEs and FTSE 100s to deliver high-performing, user-centred digital products

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Moderated Research and Testing

Choose moderated research and testing to get the most comprehensive and insightful feedback. Moderated testing generates the deepest insights into user behaviour and preferences because it allows for a more natural and conversational approach. Whether launching a new product, updating an existing one, or simply optimising user experience, moderated research and testing is the best way to get the insights you need.

Unmoderated Research and Testing

Choose unmoderated user research and testing to receive rapid and affordable feedback in 3 to 4 days. Unmoderated testing is a great option when time and budget are constrained. With unmoderated testing, participants can take the test on their own time and in their own environment, providing a realistic representation of how they would interact with your product. It's a perfect option for testing design changes or new feature ideas.


SaaSperience is our service that generates high-value feedback during the first month of a user's experience, as it's the critical period in which users form their initial impressions of a SaaS product and decide whether to continue using it. Gathering feedback during this period helps identify disengagement points and improve onboarding for better adoption.

I'd be delighted to chat

Feel free to get in touch for a completely no-obligation discussion about how I might be able to help.

Userfy (verb)

/ˈuserfʌɪ /

To design an optimised digital experience using user insights and behavioural science.

To discuss how our in-depth user testing could help you

Contact Phil Randall (Founder)

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